Returns & Exchanges

At Passenger, we want you to love your adventure-ready gear, which is why we offer a hassle-free 30-day return policy for all items in their original, unworn condition. Whether you need a different size or a different style, our simple process ensures you can get back to the great outdoors as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place your items in their original packaging, ensuring all tags are attached and the products are in a resellable condition.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of arrival.